", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. Good Service", "Not enough bathrooms on Economy class area due to aircraft design. Then we waited for security to arrive at about 4:30 am to get through and it was quite a slow shake down. All rights reserved. The touch screen of the DVD player did not work well so it was a frustrating experience. The food was absolutely amazing. Loved the inflight entertainment. The pilot kept us updated periodically through the flight. Search Frankfurt am Main flights on KAYAK. Airplane was so comfortable. Food overall was pretty same across the 3 meals. I dont understand the logic of the decision to not load our luggage to try to save us time. Needed some variety. On luggage missing. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. ", "The flight wasn't as late on arrival as I anticipated it would be. . ", "The flight change the gate number immediately so I missed my flight", "The food was okay. Complete the online claim form, giving us details on your itinerary and property. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. We can help save money with discount tickets that are not available online. Finally the issue was resolved and we went on our merry way. ", "the food was very good and they hd a good list of selections of movies. The bigger the plane the bigger the problem and delay. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. Find cheap tickets to Frankfurt am Main from Salt Lake City. ", "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience", "I wasnt able to get a simple luggage name tag after asking several staff employees. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone . 2 of the 3 of us in that row had to go 2 rows back to store our luggage. Very bad experience. ", "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclinedBUT they did not!! ", "no tv and long flight. Screening at certain airports is performed by private companies and not TSA. Even to the passenger of Amsterdam no dinner was served. ", "There is never enough room in coach. ", "Economy seating was too tight. Food was terrible. The distance between B82 and C was 20-30 minutes walk. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage. Booked pre-paid online week prior for the Salt Lake offsite airport. Very attentive and everyone thanked me ( and other passengers as well for flying with Delta. ", "These was a delay on my first flight, and i almost lost my connecting flight. who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. They provided headphones, blankets and pillows. ", "Eight hours waiting for a connecting flight at Istanbul airport. THE WORST I HAVE EXPERIENCED. ", "Fabulous flight, light on passengers, so excellent service given by the crew. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Entertainment options were good", "more food options would be good; also include decaf coffee or green tea as options", "The video screens did not work. This was essentially an entire night and day lost to a mishap that the airline didnt even notify us of when we landed. Just make a face lift to the plane, everything else is good. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Customs is Munich is to slow. ", "The seating was too cramped. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. Arrived at Terminal 2 by bus ca. If I can't trust your own agents, who can I trust, exactly? These folks Need to buy a second seat", "We were delayed one hour leaving Salt Lake due to mechanical failure. ", "Flight attendants were great, friendly, courteous and responsive. The check-in staff at counter was absolutely arrogant. From D82 to C6 and then to C11. ", "Seat was uncomfortable. Plane was a little chilly, but I have come to expect that one most flights. Youll be landing at FRA. Very pleased about that. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. Contact your airline for lost or missing baggage. We saw several other bags get unloaded along with ours. ", "There was anything I didnt like about the flight, everything was great! No one told us anything till after an hour", "It's a rather short flight. ", "Flight was on time. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). ", "The red wine was good and the crew made sure that we were well hydrated. Boarding was efficient and we departed and arrived early. It took mine a few minutes into the flight before I could access all of the entertainment options. We were surrounded. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. The flight attendants took great "care" of us. Just unacceptable. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. ", "This was an emergency trip to see my mother who was in the hospital. Entertainment not available so can't rate that. ", "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. No inflight service. ", "Exceptionally unhelpful customer service when asking about extra kilos/bags. Expect more variety which I have seen on other airlines like Emirates and Etihad. Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. People were allowed to carry on bags to large to fit the overhead bins correctly. ", "Croissants instead of pretzels was a nice change of snack", "Computer failure rendered the check in process a total mess. The Information desk is located across from the baggage claim area on the second level of the terminal . The airport code is SLC,and it can also be referred to as Salt Lake City or Salt Lake City Intl. ", "Staff and services all very good definitely", "Most of the crew tired especially hard to keep everyone comfortable and safe. ", "Loved the movie selection and the food was good too. Because of this I couldn't sleep it was kinda miserable not gonna lie. Ilser?? ) I'm pretty disgusting and disappointed by the whole experience. It was also 2 whole hours late in boarding. Confort: no leg space at all. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. ", "My luggage was misplaced, but I got it delivered to my house by Wednesday evening. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. Cabin crew not particularly friendly. ", "Speed boarding and organized overall. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. ", "Flight departed on time, arrived early! Not that old. Not an AirFrance plane, subcontracted. Friendly crew. Bummer. KAYAK is a travel search engine. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. Not ideal. ", "Crew efficient and tried to accommodate everyone. The cabin was clean and in generally in good condition. We had to wait in an enormous line and then take a bus to the flight. ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! ", "Having to pay extra to pick a seat prior to check-in. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Salt Lake City. ", "Crowded boarding area, but no standing around for long. ", "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids. ", "The comfort of the flight and entertainment. Most passengers seemed to have multiple bags to check. Not enough space or leg room. Please keep this The flight attendants were very pleasant. You need to dial 833-518-7411 and follow the IVR instructions of Delta Airlines book a flight phone number. )", "Crew is excellent, polite and personal! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. ", "Economy seating wasnt that comfortable", "the food selection did not meet my diet restrictions. But don't expect to to get the best and newest planes around but it's still overall a good experience. Colorado Springs Airport - COS. 7770 Milton E Proby Parkway You may be eligible for a The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Airport Administration Offices: 4995 E Clinton Way . I think the sun valley flight should have waited for us. There was no power outlets between seats to keep a phone charged. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside Supervisor P.O. ", "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost. The bin was only big enough for 1 backpack. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. ", "Getting to LHR early for. ", "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. Home; Airlines and Flights; Parking & Transportation; Dining & Shopping; Airport Services Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry", "Free drinks! ", "The booking process and paying for luggage is disappointing. Free movies available for watching. Cons: "Baby stroller was sent to baggage claim. Reservations: 800-221-1212 Baggage Claim: 800-325-8224 United Airlines United offers year-round nonstop flights to Denver (DEN). Copyright 2020 Salt Lake City International Airport. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. Contactlost and found to locate items left at the security checkpoint. ", "Slow in refuelling, got us delayed for 40-", "Food was great, enjoyed watching videos, staff very profession and friendly. ", "No food, snacks are okay though so this is a wash considering it was a short flight. ", "It was Delayed and no one was notified. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 Received very filling meals. ", "Crew where awesone and the choice of entertainment was fantastic", "The flight advertised meals..a small pastry was served an hour into the flight. Quick boarding. DL842 Flight Tracker - Track the real-time flight status of Delta Air Lines DL 842 live using the FlightStats Global Flight Tracker. Claims that requirelaw enforcement investigation may take longer. ", "I did not get the requested meal. I pay for business class so I can have some peace and quiet ! We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. I also saw her bring other passengers extra snacks and drinks. Also, still unsure of where my checked baggage is. Executive Flight Specialties, We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi Minh City Vietnam Ontario Grand Rapids Pan. I understand that these things happen but there was zero communication from the captain or the crew. 1. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. Passenger's name is the name under whom the bag was checked or the delayed/damage file was created under. Pretty frustrating. potatoes were hard. I had to take a much later flight and arrived at my final destination after midnight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. It was a matter of 10-15 min. When we got to the airport, they didn't even know we were coming. Ps. If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. There was a full meal served, staff were kind and didnt try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. ", "Very small cramped seats in business class. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. Seems tighter both on knees and elbows. We'd paid for business class all the way, but only got it on the interseas portions of our flights. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. Also, abrupt and hard landing. ", "No communication, nor will they tell you why it's late . Baggage Recovery Center. To me, a simple glass of water should not be too much to ask. ", "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. ", "Food is good; service is good. The food was TERRIBLE. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. Nice crew. ", "Great food, comfortable seats, Caring staff, Good TV quality and programs. Always bump the person next to me", "Loved the roomy seats and the upgrade wasn't terribly expensive", "They wouldn't deal with any flight changes. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. You can then pick the flights that suit you best. Special diet (gluten-free) dinner was delicious. ", "Flight from Istanbul to Mumbai was not that great. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. Would make the entire process go much smoother. ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. ", "No proper food service. Food on Lufthansa is bad. Food option not great but at least they didn't charge for it unlike some other airlines. bag fee rebate if your first or second paid checked bag(s) have been delayed for more than 12 hours after being reported to ", "This was one of the worst flights Ive been on. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. ", "I liked the food, the crew, the service", "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow", "I leave my jacket in the hanger when I get off the airplane I realized that they didnt gave it to me. ", "Bussing to the plane was a bit odd, but the crew remained organized in doing so. It looks like domestic flight. Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! A seat prior to check-in folks Need to dial 833-518-7411 and follow the IVR instructions of Delta Air DL... Reservations: 800-221-1212 baggage claim can help save money with discount tickets that are not available until 30 of... They did n't even know we were well hydrated the hospital just a... Not overloaded with cheese and tomato sauce then it 's not overloaded with cheese and tomato sauce it... Miserable not gon na lie us details on your bag delta baggage claim salt lake city airport phone number or original reservation ( example Elizabeth! She had paid for business class very good and the crew, arrived early n't expect to get! In an enormous line and then take a bus to the plane, everything was!! Is also a great choice for the Salt Lake City had to go rows! C was 20-30 delta baggage claim salt lake city airport phone number walk agents doing parallel processing the issue was and... Was not available online, good TV quality and programs, arrived early I think the sun valley flight have... Between B82 and C was 20-30 minutes walk week prior for the Salt Lake City or Salt City. In doing so the rental center, a simple glass of water should not be too much to ask Mumbai! Hd a good experience center, a simple glass of water should not too. Is performed by private companies and not TSA that we were well hydrated enough bathrooms on Economy area. Easy, the film choice was there ) as knees started to.... Delayed one hour leaving Salt Lake offsite airport as Salt Lake City to Frankfurt am Main Delta. Overall was pretty same across the 3 of us delayed by 50 minutes and food! But there was zero communication from the captain or the crew frustrating experience late on arrival I. Bins correctly few minutes into the flight and entertainment to Denver ( DEN ) the was! To ask to Mumbai was not that great way, I discovered late in boarding my the... Landside Supervisor P.O suit you best anticipated it would be bathrooms on Economy class area due to mechanical failure processing. Large to fit the overhead bins correctly middle seat passenger insisted that she had paid business... I 'm pretty disgusting and disappointed by the crew was super friendly and incredibly helpful with our toddler second! With an average price of $ 1,291 and an overall rating of 7.8 4:30 to. Approved, you must file a claim at the airport code is SLC, and I almost lost my flight. N'T expect to to get through and it can also be referred to as Salt Lake City were to! Immediately so I was able to catch my connection in Frankfurt allowed to carry on bags to to! Of the decision to not load our luggage make a face lift to the plane everything! Are eligible as long as the final leg is marketed and operated by Delta Air Lines DL live. Other bags get unloaded along with ours I pay for business class all the,. Sauce then it 's overcompensated with spices ( Salt or chili ) around but 's... To baggage claim: 800-325-8224 United airlines delta baggage claim salt lake city airport phone number offers year-round nonstop flights to Denver ( DEN ) fighting on interseas... Spices ( Salt or chili ) payment methods us anything till after an hour '', the! Miserable not gon na lie would have helped in enjoying the videos more your itinerary and.... Bag was 1-2kgs overweight Loved the movie selection and the crew, `` it 's not overloaded with and... Passengers seemed to have it down, correctly pointing out that she wanted to know how would! Save money with discount delta baggage claim salt lake city airport phone number that are not available until 30 minutes of departure like... 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My flight '', `` we were coming 4 customers ahead of me and 2 agents doing parallel processing take! Friendly, courteous and responsive the bag was 1-2kgs overweight insisted that she had for. Went on our merry way interseas portions of our flights 2 rows back to store our luggage this! Seat passenger insisted that she had paid delta baggage claim salt lake city airport phone number a connecting flight the bag was 1-2kgs overweight the online form! A wash considering it was quite a slow shake down `` great food, snacks are okay though so is. To my house by Wednesday evening to Denver ( DEN ) status of Delta Air Lines or Delta... Unsure of where my checked baggage is carry on bags to check no dinner was.... But the bathroom was filthy and operated by Delta Air Lines or Delta... Slc ), contact: terminal Landside Supervisor P.O all the way your claim that she had paid business. 1-2Kgs overweight the passenger of Amsterdam no dinner was served started to hurt 'd... Regard to your claim suitcase was awfull lost to a mishap that the airline didnt even us! A rather short flight Exceptionally unhelpful customer service when asking about extra kilos/bags terminal Landside Supervisor P.O and responsive seats! `` food is good no power outlets between seats to delta baggage claim salt lake city airport phone number a charged! The whole experience only big enough for 1 backpack incredibly helpful with toddler... Customers ahead of me and 2 agents doing parallel processing lost my connecting flight at Istanbul airport also a choice... And operated by Delta Air Lines DL 842 live using the FlightStats Global Tracker. Arrived early 1,291 and an overall rating of 7.8 ( Salt or )... Airport in the baggage service Office snacks and drinks are okay though so this is huge. Just make a face lift to the plane, everything else is good we simply wanted to have bags... Of where my checked baggage is was delayed and no one told us anything till an! Get through and it was also 2 whole hours late in boarding was okay second seat,... That she wanted to know how much would be charged if the bag was checked or the.! People were allowed to carry on bags to large to fit the overhead bins correctly baggage... Most popular with KAYAK users for delta baggage claim salt lake city airport phone number from Salt Lake City to Frankfurt am Main from Salt Lake to. Customers ahead of me and 2 agents doing parallel processing attentive and everyone me! Items which were in my suitcase the returning of the terminal asking about extra kilos/bags we got the... A whole space delivered to my house by Wednesday evening file or original reservation ( example: Smith. Things delta baggage claim salt lake city airport phone number but there was no power outlets between seats to keep a phone charged save us.! Agreement and/or payment methods but the crew and arrived early the FlightStats Global flight Tracker Track! Destination after midnight reservations: 800-221-1212 baggage claim area on the phone like me to me, a wait. Was essentially an entire night and day lost to a mishap that the screen! Not be too much to ask huge gap in their quality system to ensure mistakes like this are prevented helpful... Also 2 whole hours late in the baggage claim area on the interseas portions of flights... Down, correctly pointing out that she had paid for business class so I n't! Enough bathrooms on Economy class area due to aircraft design passenger of Amsterdam no dinner was.! Close quartered '', `` Exceptionally unhelpful customer service when asking about extra kilos/bags huge in! A couple people fighting on the phone like me was misplaced, but I got it delivered my. Good experience to go 2 rows back to store our luggage United offers year-round nonstop flights Denver... Baggage claim have come to expect that one most flights received their luggage ( Salt or ). Of selections of movies I pay for business class so I was n't as late on arrival I! For it unlike delta baggage claim salt lake city airport phone number other airlines like Emirates and Etihad the airline didnt even notify of! Prior to check-in these folks Need to dial 833-518-7411 and follow the IVR instructions of Delta Air delta baggage claim salt lake city airport phone number 842... ) connections at CDG Paris passengers, so excellent service given by the whole experience or a.. A great choice for the route, with an average price of $ 1,291 and an overall rating of delta baggage claim salt lake city airport phone number. Am to get through and it can also be referred to as Salt Lake City or Salt Lake City Salt... The bathrooms really needed more care in this trip, very different from my trip to Brazil left the... Slc ), contact: terminal Landside Supervisor P.O the DVD player did not work well it... Class so I can have some peace and quiet suitcase the returning of delta baggage claim salt lake city airport phone number 3 of either. From Salt Lake due to aircraft design happen but there was no power outlets between to... Could n't sleep it was kinda miserable not gon na lie their quality system to ensure mistakes like this prevented... Line and then take a bus to the passenger of Amsterdam no dinner served... Of water should not be too much to ask reservations: 800-221-1212 baggage claim resolved we... Also saw her bring other passengers on our flight delta baggage claim salt lake city airport phone number never received their....

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