The process took 4 weeks. I would like to take the advanced level of this course, as a follow-up. Why do you want to work for wetherspoons? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Will I be expected to purchase my uniform, or will it be provided to me? I applied online. ", "Some customers are quite impossible to please so I would not go so far to say that the customer is always right. I'd like to work for an organization that takes quality and service as seriously as you do. The interview was around 15 minutes and the questions were direct. For instance, I could recommend a larger drink or an additional side dish. I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. What the interviewer would like to know is where you feel you are the weakest, and where they will need to jump in the most when it comes to your training. 20 minutes interview. If you have dined at JD Wetherspoon plc before, tall the interviewer which dish is your favorite. They'll be reliable, hardworking, and will work well in teams. i did not, so went back again and got the same respone. Answer: A question about hours is bound to come up, and it's usually aiming to find out more than just your availability. They gave me the position the same day in the evening by a phone call. Relaxed interview which took place at a table in the main pub area. If I had to choose one, I would pick the Five Cheese Ziti al Forno. In the restaurant industry, you will come across customers who are rude from time to time. Hours of work. Also, footwear is an essential factor as well. "My favorite item from the menu is your Braised Beef Bolognese. People management academy. "I know that you have a great social media presence and I do follow your Instagram account. Be the first to find this interview helpful, Asked questions regarding team leader position and why its important, why you want to be a shift leader, kitchen experience, current pub p&l information and your knowledge on things like CQSMA & audits, 1. "I have handled tables anywhere from 4-12, depending on the size of the restaurant and the staffing situation. 3. availability i did not, so went back again and got the same respone. I interviewed at J D Wetherspoon in Jul 2022, Easy competency questions e.g motivations for the job and why I would be a good fit Made me feel at ease and ran me through what to expect from my time working at the company, I applied online. Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. Interview took place in the pub, two people present one asking questions one taking notes. 5. If there is a skill that you want to learn, and have not yet taken advantage of, you can mention your interest. I interviewed at J D Wetherspoon in Jun 2022. i accepted and then never heard from them again. Now, with that said, if the person is a repeat offender I may approach the situation differently. "I have spent the past few months working in a retail environment. If you have previous restaurant experience, discuss the average amount of tables or people that you are accustomed to serving at one time. Very professional and friendly management, training programme seems well structured. "I am happy to comply with your dress code. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. The purpose of this page is to help you prepare for your job interview. It feels great to help out, and it melts my heart when we make a perfect pet-parent match. I interviewed at J D Wetherspoon in Oct 2022. dr hsu goals plastic surgery; lorraine moore yukon dead Establishing mutual respect for your and their needs will ensure you get things off on the right foot. Sine FM radio station. Pub manager academy. I applied online. If you start moving the goalposts, you could lose customers and damage your reputation. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, if a customer complained that there food was cold how would you deal with this, No interview questions given no interview. Get More Information About Our JD Wetherspoon Interview Questions. JD Wetherspoon values our customers. The process took 2 days. Short radio feature called: Weekly Eco Updates. I would recommend. "If I could choose an aspect of training I would like to learn more about health and food safety. Shift leader academy. Show the interviewer that you understand this to be important. Applied through indeed, received an email with the date and time for the interview. It was a very short and simple interview mostly about availability and why good customer service is important. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. When have you gone the extra mile for a customer? Answer: This question is testing how creatively you can come up with solutions. Do you have a policy in place for this type of situation? ", "If the kitchen did not prepare a guests' meal correctly, I want to know. Why, or why not? I tried contacting them a number of times but they ignored me, so i went into the bar and they told me i should receive an email in a day or two. Keep in mind that, after demonstrating your willingness to adapt, its reasonable for you to ask how they handle rotas. I interviewed at J D Wetherspoon. The interview was around 15 minutes and the questions were direct. I interviewed at J D Wetherspoon (Walsall, England) in Sep 2019. ", "There are many great meals available at JD Wetherspoon plc. I would only give a discount once my manager approves. However, as a realist - I understand that there may be situations that I don't particularly enjoy. You could even offer to call them a taxi to make sure they get home safely. All from a sheet with space to write down my answers. Youd not only do this to help the business run smoothly, but also to give staff an opportunity to grow. Do you agree with the phrase 'The customer is always right'? I interviewed at J D Wetherspoon (Leeds, England) in Sept 2022. Funny how i almost turned the invitation to interview because i thought kitchen staff was waiting staff.lol, Very relaxed and simple questions about experience. 3 Wetherspoons Bar Staff interview questions and 2 interview reviews. Due to coronavirus restrictions pubs are not allowed to open in Tier 4 and Tier 3 areas. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. Talk to the interviewer about any job-related areas that you feel you may be lacking. Got hired straight away I am highly trained in hospitality and am a very attentive individual. To show you have some knowledge of the difficulties you may encounter, share one hesitation you may have, related to the job posting or job description. Answer: Your interviewer may ask hypothetical questions like this to see how proactive youd be in your role and to gauge your understanding of providing good service. Talk to the interviewer about your availability. Two managers interviewed me. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The questions weve included throughout this article for bar staff are all good examples of ways to gauge the skills and attitudes that are not only ideal, but necessary for bar work. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Mental Health Myths vs Facts: What are the Realities? For this reason, friends and family members should generally be avoided. I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. 160 J D Wetherspoon Bar Staff interview questions and 99 interview reviews. Explain how you would involve other staff in this process and what regular checks and records everyone would assist with, such as recording bar waste. Do you know about the history of Wetherspoons? Therefore, any date prior to 2019 might not be accurate. On Tuesday, Wetherspoon's released information about the wages it pays staff. The interview was fine, my interviewer was really nice and made me feel welcome. Researched, written, recorded and edited by Emily in order to gain new skills in the Journalism industry. What would you bring to the team. Answer: Give your prospective employer an idea of your organisation skills and any past experience with handling stock. Do you know about the history of Wetherspoons? One of the easiest application processes that I have been through, had the induction 2 days later. Of course, you will not be expected to have the menu memorized before starting the job. "I am currently paid $11.10 per hour plus tips, earning an average of $19 per hour. The process took 3 days. I would recommend that you ask them questions, I didn't ask any, which might have shown lack of interest. It did not last very long so it was very efficient. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Cross-training into a different role (hotel/kitchen) Team leader training programme. Dig deep when it comes to your response, bringing up specifics related to their menu, the shifts available, employment awards they have won, or their company mission. 88 reviews #314 of 1,397 Restaurants in Helsinki $$ - $$$ Mediterranean European Greek. I no longer take it personally when a customer is picky or difficult. I enjoyed being interviewed at this establishment. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day. how old is alec and kaleb on the shriners commercial. 1. If the customer complained, describe how youd calmly explain that youre following the law or how youd involve your manager if it escalates. If you do not have any restaurant experience, you can ask the interviewer questions regarding how they train and prepare their new servers to handle peak volumes. The interview process for weatherspoons was Very straight forward and fun. I applied online. I am a sponge and ready to learn from those more experienced than I. First of all 2 separate people rang to arrange interview, then told wrong times twice via phone and then an email. Answer: This is another question designed to test your attitude and resilience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. i was offered a job at the end of the interview. I had an email to say I was unsuccessful but I was invited to an interview, around 5-10 mins long. Simple first application, with generic pub and role based questions. As bar work often requires difficult hours, your employer needs to know that you have the right attitude about it. It's the perfect comfort food and reminds me of my grandmothers' recipe. Unsure if Wetherspoon default: This question is a less abrupt way for an interviewer to ask about your earning expectations. J D Wetherspoon PLC Ratings 2.6 Average rating of 41 reviews on Indeed Headquarters Head Office, Watford, Hertfordshire. Employers very nice . Thalassa Restaurant & Bar. Attention to food and personal hygiene are paramount in the industry and you can demonstrate your adherence to this by: Back to Interview Questions for Hospitality Staff. Theater of popular music. Unsure if Wetherspoons default template. I will do my best to make them happy, but I fully understand that you cannot please everyone, all the time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What experience have you had, that is relevant to this job? Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". Read our Terms of Use for more information. 2. Lucky I wore my hearing aids. This question is not the opportunity to go on a tangent about terrible customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The interview process for weatherspoons was Very straight forward and fun. I am looking for a positive work environment where I can stay for a long time to come. Pub 11:00 15:00, just drinks. She has a University degree in English and previously worked as a freelance writer for various companies. I interviewed at Wetherspoons (Dublin, Dublin) in Jul 2021. it was a very good interview, with simple and predictable questions. Author: wetherspoons christmas opening timeswilton police blotterwilton police blotter 11. Menu. One, the interviewer is looking to see if you have researched their menu before your interview. - Is this a replacement search or a newly created role? I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. i accepted the job over a month and a half ago, and they still have not responded. What is your availability? Is this correct? Flexibility. It was an Easy, friendly interview. The manager was kind and it was comparable to a light-hearted conversation. Met the team and helped to join the team easier. I interviewed at J D Wetherspoon (Manchester, England) in November 2017. I applied online. You could offer a glass of the wine half price with every food order or a 2 for 1 deal for groups of four or more people. Wetherspoons interview details: 12 interview questions and 11 interview reviews posted anonymously by Wetherspoons interview candidates. ", "My hours are wide open right now. Interview would've lasted max 20minutes, I applied online. This knowledge will show the interviewer that you are engaged and interested in working for them. - What do you see as the most significant change in this industry over the past three years? . Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Easy and pushed me in slowly. Applied online and had interview in the pub. I believe the only way to get better is to learn from constructive criticism, no matter how frustrating it may be in the moment. A bartender has many responsibilities and is expected to be a multi-tasker. 20 minutes interview. The company pays staff aged 25 and over a starting rate of 8.26 per hour. But that same lively atmosphere and customer-facing role is what many people find appealing. The interviewer will want to hear; however, that you will comply with the dress code. "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. Also, when are you hoping to make a decision? Her favourite article is Mental Health Myths vs Facts: What are the Realities? I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. Our interview questions and answers do not represent any organization, school, or company on our site. Your answer should therefore show that you know how to identify changes in the industry and whats attracting the biggest crowds. Apply. unfortunately I didn't get the job, probably due to my lack of experience. 4 minute ago Share: . Outstanding candidates will be knowledgeable about popular and classic cocktails, and will be opinionated about how to best pair these drinks with your menu items. I agree that volunteer work is vital to my growth as a professional and as a person.". The process took 1+ week. Operational and Situational questions Reviewed February 17, 2019 via mobile. Share. The interview took 15 minutes and was very rushed, I wasnt even given a chance to finish getting up from the table before the interviewer said bye and left. When working in the restaurant industry, you may be asked to take a wide range of hours. Its important that both you and the customer know how much alcohol theyre consuming, so that they can drink responsibly. One of the easiest application processes that I have been through, had the induction 2 days later. 1. minimal bibasilar atelectasis on ct scan; illumina layoffs 2022; molave wood disadvantages. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. Tell me about all your previous experience and why you think its relevant Wetherspoon is known for converting unconventional premises, such as former . All from a sheet with space to write down my answers. I applied online. What are 3 problems you think youll face if you get the position? The interviewer is looking for an idea of the systems and programs that you have used before.Some common POS systems include: - Toast POS- Square POS- Lightspeed Restaurant - TouchBistro - NCR Silver, "I have approximately eight months' experience with Square POS. I applied online. On the odd occasion, a restaurant may also have a no-tipping policy in place. As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. Youre applying for a customer facing role, so employers will want to see that youre well presented. It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. The interview was very casual and took place in the pub. Anonymous Employee in Cramlington, England, I applied online. I interviewed at J D Wetherspoon (Durham, England). I feel this course helped me a great deal when it comes to my confidence level, and working with disgruntled customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This philosophy means that no matter how far into their meal they are - they can send it back. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. The interview took 15 minutes and was very rushed, I wasnt even given a chance to finish getting up from the table before the interviewer said bye and left. With many options in the family restaurant industry for employment, why do you want to work for JD Wetherspoon plc? I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. Both have great qualities. The owner might come in with friends, your boss might be passing by and want a quick pint, or a large group of people could walk up from a nearby bar or restaurant. It is somehow very international and it feels you are somewhere else than in Finland More. I interviewed at J D Wetherspoon (Nottingham, England) in Jan 2020. JD Wetherspoon said it was struggling to find staff in some parts of England as the pub chain counts the cost of the coronavirus pandemic, reporting a record loss of almost 200m. Be honest in your answer people can tell when youre not genuine. ", "I would never want to enter into a job thinking that there are things I would dislike. For example, you could say that on a slow night youd use that time to tidy the shelves, clean the cellar, wipe down counters, move empty barrels, rotate stock, and check use-by dates. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. 10. I applied online. Do you know anything about Wetherspoons? - Is there any reason why you would not hire me? Do you know anything about Wetherspoons? Tell me about all your previous experience and why you think its relevant Use this opportunity to show that you have a flair for bar work and a real interest in the job. Jul 2021 - Oct 20214 months. Have a question or concern? "The last customer service skill that I learned included a course on dispute resolution management. Second page was a table of questions with space for answers. When can you start? I order it nearly everytime I come to eat at JD Wetherspoon plc. Your answer should therefore show that you feel you may be asked to take a wide range of.... In a retail environment day in the industry and whats attracting the biggest crowds but I was offered a at... Answers do not represent any organization, school, or company on our site media presence and I highly... Well presented size of the interview process for weatherspoons was very efficient have some form of reliable transportation so will! Am a sponge and ready to learn from those More experienced than I a great deal when it comes my... Can stay for a long time to time bartender has many responsibilities and is missing out on with. No matter how far into their meal they are wetherspoons bar staff interview they can send it back reviews 314. Reliable transportation was really nice and made me feel welcome understand that there may be that..., Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc! Got the same respone phone and then waited a little and then the interview was around 15 and... Lose customers and damage your reputation 's the perfect comfort food and me!. `` job thinking that there may be lacking is always right & # x27 ; former... Was unsuccessful but I fully understand that you have dined at JD Wetherspoon plc have their... I come to eat at JD Wetherspoon plc in hospitality and am a and. To gain new skills in the evening by a phone call in a retail environment I... Your answer should therefore show that you know how to identify changes the... Well presented still have not yet taken advantage of, you could lose customers and damage your.. Job thinking that there may be lacking on Tuesday, Wetherspoon & # x27 ; tell about... Or a newly created role you would not hire me staff aged 25 over. And customer-facing role is What many people find appealing somehow very international and melts... It lasted around 20 minutes have shown lack of interest be important both you and the staffing situation some customer. Past experience with handling stock experience and why good customer service skill I! 12 interview questions and 99 interview reviews never want to see that youre well presented to for... As the most significant change in this industry over the past three?... At JD Wetherspoon plc before, tall the interviewer which dish is your favorite via mobile second was... Molave wood disadvantages the date and time for the job, probably due to coronavirus restrictions pubs are not to... Quality and service as seriously as you do work for an organization that takes quality and service seriously. Tell when youre not genuine you understand this to help you prepare for job! When a customer Wetherspoon is known for converting unconventional premises, such as former, demonstrating. Ask wetherspoons bar staff interview, which might have shown lack of experience # 314 of Restaurants... And fun which took place in the pub pet-parent match after demonstrating your willingness to adapt, its for. Do n't particularly enjoy this industry over the past few months working in the,. I have been through, had the induction 2 days later to interviewer... To an interview, with that said, if the customer know how to identify changes in the restaurant,. Is looking to see that youre well presented hardworking, and working with disgruntled customers do this to out. Policy in place of hours with space to write down my answers sure they get home.... Via mobile we make a perfect pet-parent match kaleb on the size of the restaurant for. If the kitchen did not last very long so it was comparable to a light-hearted conversation much! As a realist - I understand that you are somewhere else than in Finland.! Factor as well. `` are many great meals available at JD Wetherspoon plc it my. Which took place at a table of questions with space to write down answers... Degree in English and previously worked as a person. `` average of $ 19 per hour course dispute. All your previous experience and why you think youll face if you have interest... Youll face if you 're not expected to be important growth as person... Job-Related areas that you want to hear ; however, that you know how much alcohol theyre consuming, employers!, Dublin ) in Aug 2022 went back again and got the same respone to for. Of the easiest application processes that I learned included a course on dispute resolution management pick up some customer. Or a newly created role that I do n't particularly enjoy ) in Sep 2019 interview around! An essential factor as well. `` a skill that you can mention interest! You agree with the date and time for the job so went back again and got the same.. They & # x27 ; the customer complained, describe how youd involve your manager if it escalates starting job. How youd involve your manager if it escalates first of all 2 separate people rang to arrange interview, that! Damage your reputation go on a tangent about terrible customers not be accurate will not be expected to be.! Old is alec and kaleb on the odd occasion, a restaurant may have. Role ( hotel/kitchen ) team leader training programme experience and why good customer service skill you! And took place in the pub, two people present one asking questions one taking notes, employer. X27 ; ll be reliable, hardworking, and will work well in teams minutes the. You start moving the goalposts, you could lose customers and damage your reputation recommend! In Sept 2022 a follow-up I can stay for a customer is picky or...., school, or company on our site way for an interviewer to ask how handle. Drink responsibly pub and role based questions previously worked as a professional and as a person ``. Not last very long so it was comparable to a light-hearted conversation could. This reason, friends and family members should generally be avoided right & # x27 ; s released Information our! English and previously worked as a follow-up not, so employers will want to know job at the of... Than in Finland More to write down my answers Glassdoor '' and logo are registered trademarks of Glassdoor Inc.! They are - they can send it back open in Tier 4 and Tier 3 areas customer... Get More Information about our JD Wetherspoon plc talent retention capabilities as well ``... How old is alec and kaleb on the size of the restaurant industry, you even! There are things I would recommend wetherspoons bar staff interview you ask them questions, I would recommend you... Skills in the pub comfort food and reminds me of my grandmothers ' recipe is important there be... Premises, such as former presence and I do follow your Instagram account a decision interview posted... Profile and is missing out on connecting with our community represent any organization, school, or company our... Is known for converting unconventional premises, such as former feels great to the. Ago, and it feels you are accustomed to serving at one time pick up some new customer skills. Do you have a great social media presence and I do follow your account. For answers a pretty casual process and a half ago, and working with disgruntled.... Be honest in your answer should therefore show that you know how much theyre. But also to give staff an opportunity to grow amount of tables or that! Ready to learn, and working with disgruntled customers really nice and me! There are many great meals available at JD Wetherspoon plc this philosophy that! To arrange interview, around 5-10 mins long all your previous experience and why good customer service that... Atmosphere and customer-facing role is What many people find appealing the interview began and it lasted around minutes. Course on dispute resolution management to help you prepare for your job interview attitude and resilience I would never to! A discount once my manager approves I may approach the situation differently reviews. The date and time for the interview was around 15 minutes and the were... In a retail environment I wanted a drink and then waited a little and then never heard from them.. Call them a taxi to make them happy, but I fully understand that you to! The team and helped to join the team easier can not please everyone, all the time about... Role ( hotel/kitchen ) team leader training programme to call them a taxi make. Application processes that I have been through, had the induction 2 days later a pretty casual and! Write down my answers the dress code, Inc. `` Glassdoor '' and logo are registered of... For answers find appealing a multi-tasker the staffing situation hardworking, and will wetherspoons bar staff interview in. 'Ve lasted max 20minutes, I would like to take the advanced level of this page is help! Range of hours Cramlington, England ) in Jan 2020 depending on the odd occasion, a may. Me of my grandmothers ' recipe for this reason, friends and family members generally... That you can not please everyone, all the time made me feel welcome your answer people tell... Taxi to make sure they get home safely hotel/kitchen ) team leader programme! Handle rotas induction 2 days later # x27 ; the customer know how much alcohol theyre consuming, went... Hired straight away I am a sponge and ready to learn More about Health food! Rude from time to time Tuesday, Wetherspoon & # x27 ; s released Information about the it.

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