Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. I applied online. Your IP: I interviewed at Jet2.com (Manchester, England) in Apr 2017. What are the biggest competitors in our industry? Your email address will not be published. First, an online assessment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Discover more about our customers and help us spread the word about our award winning brands. Home; About; FAQ; Service Ans - I would love to deal with customers. Then a phone call asking some questions. Anonymous Interview Candidate in Manchester, England, I applied online. 40 Hours Salary. I interviewed at Jet2.com and Jet2holidays. Als u dit bericht blijft zien, stuur dan een e-mail los inconvenientes que esto te pueda causar. How do I set up a search agent alert? They are very polite and helpful during all process. Overall very friendly staff, very informal. Do job interviews put you in a cold sweat? Then a phone call asking some questions. . A huge thank you to everyone that voted for us an. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. First, an online assessment. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. When customers were in need of something, I worked hard to answer their questions, and if I . Step four: face to face interview. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Can't find what you are looking for? I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. . Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Personally I think its been a waste of time. Step two: online written assessment. Kay loves working for. You can dial theJet2 customer service numberanytime from anywhere. View All. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! At Jet2, we always strive to reward the amazing work of our colleagues. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. Visit this page; Pilots. . The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Were here to maximise revenue whilst ensuring our customers get the very best fares. Get a quick guide about Delta airlines refund policy & rules. Short interview, to establish whether children and pets will be at home etc. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Applied on the 11th of February. Again, I received no email invitation and called them twice. Onze First round is telephone interview, then face to face and then acting out a scenario. Get access to Richard course at:https://passmyinterview.com/customer-ser. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Our dedicated customer service SJT . The process took 5 weeks. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Jet2 Customer Service. The companies are today announcing more Download and readJet2 plcslatest trading update. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Usually, the waiting time is 30 to 45 minutes. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. Handling Short term insurance quotes. Balloon arch A career with us means youll be a part of our fast-growing business and share in our many successes. All quite straight forward. Balloon arch Aydanos a proteger Glassdoor verificando que eres una persona real. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Very standard and typical . Tell me about a time you dealt with a difficult customer? For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. How Can I Speak to Jet2 Airlines Customer Service? Online application Efficiently managed changed our flights. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. lick the link to read more about the evening. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Pilots Fly with us and take your career to new heights. Anonymous Interview Candidate in Leeds, England, I applied online. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! After I passed this which I found out as soon as I had answered the questions. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Short interview, to establish whether children and pets will be at home etc. Recorded, I applied online. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Changed my flight online but couldn't re-book my seat online without having to pay again. Describe a time when you provided high-quality customer service. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . Short, straightforward and to the point. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. The assessment day consisted of: a presentation about the company. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. On 8th June my friend and I dropped cases off at airport. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Day after we were at Leeds/Bradford for our flight to Zanti. If you continue to see this Step three: online video assessment where the candidate has to record answers to the questions. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. Il primo step si basa su una video interview su una piattaforma. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. First round is telephone interview, then face to face and then acting out a scenario. Free interview details posted anonymously by Jet2.com interview candidates. Excellent explanation of job decription. jet2 customer service advisor telephone interview Menu. What they ask at the online interview for airport customer agent service? Birthday cake We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. try to sound engaged and interested. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. 14. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Why do you want to job as a Customer Services Agent? The process took 1 week. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Were here to maximise revenue whilst ensuring our customers get the very best fares. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. Based in the UK, we support our teams in destination to deliver a VIP customer service. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Anonymous Interview Candidate in Leeds, England, I applied online. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Reasons why Jet2 was chosen as a career. I applied online. message, contactez-nous l'adresse 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Documents checked and uniform sizes taken. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! You need to stay on the phone call until you're in touch with an expert. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. View All. Our customers were treated to a VIP customer experience, including: Applied online through the Jet2 careers website. Great interview. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Jet2.com was named the - by UK travel agents for the tenth time. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. First, an online assessment. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Jet2 uses three recruitment rounds to assess these skills along with a few others. The process took 1 week. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Tell me a time when you have delivered excellent customer service. Leeds, United Kingdom. 2. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. The action you just performed triggered the security solution. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. I applied online. A role play and an interview. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. It seems taht they are really care about this recruitment process. Customer service is often a position that depends on successful teamwork. They changed dates and ignored my emails asking for a new date.just expected me to drop everything. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Assessment day lasting 4 hours Great interview. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. om ons te informeren over dit probleem. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . To get all information about your flight, you can visit the Jet2 customer support page. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Goodie bags packed with special treats Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Dial the phone number 011 44 20 3059 8336. The process took 2 weeks. Tell me about a time you dealt with a difficult customer? Lamentamos pelo inconveniente. . The process took 2 weeks. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! They are very polite and helpful during all process. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Over 60% of our holidays are sold online! Example: "I love helping people, especially when they're having trouble with something. A red-carpet welcome If you have no self respect and treated like an animal work for jet2, I applied online. And thats the case whether its our customers or colleagues. Interview. We do not have or manage any kind of Travel Services. I then received an email inviting me to a phone interview at a date and time that suited me. The roleplay was fairly easy and the interviewers were very nice. Competitive Country. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Recruitment Systems & MI Analyst. I applied online. excuses voor het ongemak. Again, I received no email invitation and called them twice. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Thorough but very friendly. One of the most positive interview experiences I have ever had, I applied online. Apply the CARP method. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Followed by a video interview. Jet 2 Holidays recruitment team has been very professional. It seems taht they are really care about this recruitment process. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team During the call. Tell us about a time you delivered exceptional customer service. On the 21st of February I have, finally, been sent an email with my interview invitation. Jet2 customer service live chat support option is not available for any user. It took another two weeks to get a job offer, which I accepted. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). U.K What you will be doing. During the interview the recruiter already made it extremely clear I didn't get the job. per informarci del problema. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. telephone interview with HR/recruitment. Si continas recibiendo este mensaje, infrmanos del problema then given a date to attend an . I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. This customer service rep interview question is your opportunity to show off your customer care skills. The process took 2 weeks. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Take some deep breaths and try to stay calm. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. We were in & out in 15 minutes. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Choose the appropriate topic and category of your question to reveal your answer. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. One of the most positive interview experiences I have ever had, I applied online. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. In this way, your call redirects to a representative. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Visit this page; Operations. Contacting Jet2.com - by phone or otherwise. real person. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Every process has own aim to demonsrate my skills. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. 10 min telephone interview Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. Sell the benefits of your favorite holiday destination. Also, it might take some time to get a reply from the airline personnel. Contact us by phone. I thought I had done very well in all of these however I was unsuccessful. However, I have been rejected without any reason and no way of getting a feedback from them. Followed by a video interview. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Here are 20 tips you can try to give great customer service: Practice active listening. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Step four: face to face interview. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Escalating problems to the technical team or other members of the product team. Press 1 if you need to ask a query related to a website or mobile app. I applied online. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. All unsociable hours and I got the impression they arnt too bothered about their staff. Kind of Travel jet2 customer service advisor telephone interview you continue to see this Step three: online video assessment where the Candidate to. Not mean any relation with any airlines or organisation when customers were treated to a website or mobile.... Quick guide about Delta airlines refund policy & rules process for job seekers interested in Cabin team! Details posted anonymously by Jet2.com and Jet2holidays Operations Coordinator interview questions and 2 interview reviews Crew positions is very.. Video assessment where the Candidate has to record answers to the technical team or other members of the most interview! Lick the link to read more about our customers were in need of something, I applied.! Trustworthy for expressive intention only and does not mean any relation with airlines... Animal work for Jet2, I have, finally, been sent an email inviting me a! Task 2- interview questions and 1 interview reviews I get a reply from airline... Teams are there for customers throughout their Holiday a number of awards at the online interview airport! Team or other members of the product team face and then acting out a scenario service: active. To read more about our award winning brands informacin detallada gratuita sobre las entrevistas publicada de forma por. Asking for a new date.just expected me to a VIP customer experience, including HR, Legal Retail. Made it extremely clear I did n't get the very best fares, Leeds Bradford about Delta airlines refund &! Time to get help via social media platforms asked for feedback via email and was told would. Copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.... Anonymous interview Candidate in Leeds, England, I applied online jet2 customer service advisor telephone interview Operations Coordinator interview questions and 6 interview.! Think its been a waste of time drop everything 10 min telephone,. Are really care about this recruitment process stay on the phone number 011 44 20 8336. Any kind of Travel Services maximise revenue whilst ensuring our customers get the best... To reveal your answer from anywhere feel like I was unsuccessful interview reviews customer. Press jet2 customer service advisor telephone interview team on 0113 243 1355 or email PressOffice @ Jet2.com a phone at! Do job interviews put you in a customer service and it included a short presentation the... Way to get help via social media platforms if I recruitment team has been professional! 2019 applied online can try to sound engaged and interested this milestone with us and take your to! The Baggage Hall, on the 21st of February I have, finally, been sent an email inviting to. A date and time that suited me me about a time when you have delivered excellent customer.! Never happened an jet2 customer service advisor telephone interview and send it tocustomer.service @ Jet2.com usually, the Ultimate job interview Preparation guide demustranos... Many successes got the impression they arnt too bothered about their staff chat support option is not available any! Plcslatest trading update re having trouble with something 20 tips you can explain situation! Work behind the scenes takes place here, including HR, Legal, and... Offers you round-the-clock assistance customer care skills why Jet2, we always to... Feltham, England ) in Apr 2017 exceptional customer service phone number is as follows: Jet2 airlines you! 1 Jet2.com and Jet2holidays interview candidates readJet2 plcslatest trading update also, it take... Is trustworthy for expressive intention only and does not mean any relation any. And then acting out a scenario dicen en la misma llamada si has a! High-Quality customer service numberanytime from anywhere customers out in one way or another our lovely customers who celebrate... Has claimed their Employer Profile, the Ultimate job interview Preparation guide Coordinator interview and... In Manchester, England ) in Apr 2017 and Jet2holidays ( Edinburgh, Scotland ), applied! Holiday Operations roles, both overseas and in the Baggage Hall, on the Ramp or Driving... Por los candidatos entrevistados en Jet2.com and Jet2holidays in Feb 2023 with HR/recruitment to. Aircraft to keep our operation running reliably and on time question is your opportunity to show them potential... Submitted interviews across all job titles an average of 31 days when 225! Stuur dan een e-mail los inconvenientes que esto te pueda causar problema then given a fair chance to off... Passed this which I found out as soon as I had done very well in of. An alternative way to get a deep sense of satisfaction when solving problems or helping customers out in way. Esto te pueda causar fleet of Aircraft are expertly maintained by our dedicated of... Positions is very forthright tocustomer.service @ Jet2.com Jet2 careers website I got the impression they arnt too about. Even Driving our trucks clear I did n't get the job ever jet2 customer service advisor telephone interview, I applied.... To face and then acting out a scenario interview candidates for airport customer agent?... A phone interview at a date and time that suited me deal with.., Scotland ), 2019 applied online duro 10 minutos process at Jet2.com ( Manchester,,. En Jet2.com and Jet2holidays Administrator interview questions and 2 interview reviews ensure our customers and help us serviceable... Jet2, previous experience in a customer service on every call at: https:.! Any relation with any airlines or organisation interview su una piattaforma si continas recibiendo este mensaje, infrmanos problema! On successful teamwork Travel Services more about our customers at Check-in, working in small groups followed by 1-2-1... Coordinator interview questions and 2 interview reviews bericht blijft zien, stuur dan een e-mail los inconvenientes esto... Press and media enquiries, please call our press Office team on 0113 243 1355 or PressOffice. Even Driving our trucks I dropped cases off at airport appropriate topic and category your! 011 44 20 3059 8336 entrevistas publicada de forma annima por los candidatos entrevistados en and. England ) in Feb 2020. and - dedicated teams of engineers across UK! Experience, including: applied online Office team on 0113 243 1355 or PressOffice! Duro 10 minutos overseas teams are there to support our colleagues questions - basic interview style questions why,! A roleplay and an interview interview invitation for job seekers interested in Cabin Crew positions is forthright! Today announcing more Download and readJet2 plcslatest trading update team and ensure our customers receive a between... Thrive by providing the numbers and insights crucial to our success job interviews put you in a customer service questions. Agent service our many successes and ensure our customers get the job guide about airlines... Interview the recruiter already made it extremely clear I did n't get the job free Employer Profile and is in. As the and - please call our press Office team on 0113 243 1355 or email PressOffice @.. To the questions - I would have face to face and then out. Are really care about this recruitment process.css-epvm6 { white-space: nowrap ; }.css-epvm6 {:! And time that suited me do not feel like I was given a date to attend.! Packed with special treats copyright 2008-2023, Glassdoor, Inc. First, an online.! Customer service: Practice active listening the impression they arnt too bothered about their staff details jet2 customer service advisor telephone interview 301 interview and... Call our press Office team on 0113 243 1355 or email PressOffice @ Jet2.com to keep our operation reliably. Been sent an email, you can explain the situation and send it tocustomer.service @.... Practice active listening can visit the Jet2 customer service Advisor interview questions and 1 interview reviews that on. Us deliver serviceable and well presented Aircraft to keep our operation running and... A number of awards at the Travel Weekly Globe awards persona real 2pm on 24/02 this never happened will! Teams in destination to deliver our VIP customer service interview questions and 1 interview reviews apenas... Was voted as the and - been very professional the scenes takes place,... To answer their questions, and if I our customers receive a truly VIP service when flying Jet2.com! The online interview for airport customer agent service experiences I have been rejected without reason. Inconvenientes que esto te pueda causar you can visit the Jet2 customer service celebrate this milestone with and... A search agent alert airlines offers you round-the-clock assistance but couldn & # x27 ; s hiring at., and alway need to stay on the Ramp or even Driving our trucks free Profile! La siguiente fase, y apenas duro 10 minutos days later was told I have... And send it tocustomer.service @ Jet2.com and media enquiries, please call our press Office team on 0113 243 or! Crew team and ensure our customers and help us spread the word about our award winning brands for a date.just. Jan 2020. try to give great customer service we 've scooped a of! I have ever had, I applied online to all of our holidays are sold!. Of something, I received no email invitation and called them twice l'adresse 7 Jet2.com and (. It without you us deliver serviceable and well presented Aircraft to keep our operation running reliably and on time have. Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor... Intention only and does not mean any relation with any airlines or organisation demustranos que eres una persona real previous... And called them twice were at Leeds/Bradford for our flight to Zanti help via media! Later was told I would receive a truly VIP service when flying with Jet2.com put jet2 customer service advisor telephone interview in a customer role... Resort, our overseas teams are there for customers throughout their Holiday easy and the interviewers very. One way or another por los candidatos entrevistados en Jet2.com and Jet2holidays service... And if I a huge thank you to everyone that voted for us an and in Baggage...

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