If another customer objects to its presence, you and your animal must move to another part of the train. Please rectify the following and submit again: Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. READ NEXT:Top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital. Metro Cards, local Saveaway and Railpass season tickets only. Can I book assistance if I have additional needs? You may be entitled to a partial refund if no return journey is available. How do I make a claim for compensation when I have experienced a delay? Ticket office window. Answer 21 of 20: The trip report for my Birthday in March this year should have been for a trip to the Netherlands but with still so much uncertainty over Covid we took the decision to change,after 2 lockdown Birthdays I wasn't taking a chance this year,any TA. There are two ways of seeing this. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. Christmas Day -There are no trains running. You won't miss a thing. We politely request you adhere to the same guidelines in relation to E Cigarettes. (Currently available in the UK app only). please contact our Customer Relations team here. If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. Calling at over 500 stations across the North of England. You can buy a season ticket from any staffed station, if you are buying a season ticket for the first time you will also need a passport-size photo for your photocard. To plan your journey, visit the website or download the app. Save 61% on average when you buy in advance. Non-accessible station available away from Liverpool. 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It will save you time and money if you travel on the same route regularly and can also be used at weekends. The Passenger Charter is available here or from any staffed ticket office. Buy your ticket here. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . "I feel the system is geared to catch people out, it's not fair. Be quick though, as they sell out on busier routes. Step between platform and train:201 - 400mm (7.9 15.7 inches). Passenger Assist Meeting point Automated Ticket Gates Barrier Line. It looks like there are over a thousand stations with no ticket machine. Dogs without leads, cats, birds and small animals must be carried in rigid, closed pet carriers. You will need to return it to the ticket office you bought it from and complete a refund form. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. Animals are carried free of charge with a maximum of two animals per customer. There is no extra charge for bringing your bike. Win a Family Ticket to Southport Pleasureland! Definitely puts me off travelling by rail when this is the attitude. Joined 2 Jul 2014 Messages 283 Location Midlands. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. Location. "Exciting developments are on the horizon so we would encourage our passengers to keep an eye on our website and social media channels for further news.. Stations. ECHO readers were quick to have their say on whether the man, who is from Glossop, should have been fined. Beat the rush and save on price too. You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. If the start date is a Sunday or Monday (or Tuesday after a bank holiday), 7-day season tickets can be issued from noon on the previous Friday. We can arrange for someone to help you at staffed stations if you have additional needs. Pet carriers should stay on the floor (or on your knee if they are small enough). Please contact our Customer Relations team for advice if your mobility scooter does not fit within these dimensions. Journey time to liverpool is about 45 minutes. Station Location & Directions. // End -->, Merseyrail operates 66 railway stations across two lines - the Northern Line and Wirral Line, which are dedicated 750 V DC third rail electrified lines converging into rapid transit-style underground sections in the centres of Liverpool and Birkenhead. Height adjusted ticket office counter . How come e-tickets are acceptable all over the place now but not there?". [1] It includes all railway stations in Merseyside that currently have . Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the . Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. Ticket Office Hours Saturday - 05:29 to 00:12. It opened in December 1927;[138] lifts on either side of the station as well as chutes enabled the transfer of mail to and from the main station. The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. 94% of our customers wouldn't use anything else! Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). Ticket machine(s) Cab4you taxi booking; Secure Stations' status; google_ad_client = "pub-2166661708199398";google_alternate_ad_url = "http://www.chestertourist.com/logo_adsense.gif";google_ad_width = 234;google_ad_height = 75;google_ad_format = "234x60_as";google_ad_type = "text_image";google_ad_channel ="";google_color_border = "000000";google_color_bg = "380000";google_color_link = "EEEEAA";google_color_text = "EEEEAA";google_color_url = "FFFFCC"; if (fyear < 2000) However, despite buying the ticket via Trainline, costing him 7.40, Barry said his son was unaware he needed a printed ticket for the purchase to be valid. Subject to availability. Children can travel free of charge up to the age of 5. The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, part of the Merseyrail network. Am I entitled to a refund if I have completed my outward journey but been delayed on my return? The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. / 53.383; -3.016. The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. "My son asked if he could buy one and get a refund from Trainline but he was refused as the fine had already been issued. Permalink. Smoking on our stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. Outside of our office hours please contact us on 0151 702 2704. To find Merseyrail train tickets, simply start a search above, and we'll show you the best available journey times and prices. If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. var dateObj = new Date(document.lastModified) Ticket Office Hours Saturday - 05:28 to 00:37. For more information about accessibility on Merseyrail services, check out our Accessible Travel guide. B. The Journey Planner will include any planned engineering works or timetable alterations for the next couple of weeks. However, others said the rules are clearly written on the app and Merseyrail website. Advance tickets and other promotional tickets may have little or no refund value. When you use your season ticket you must show your photocard at the same time. "He doesn't know the area. You can view all the attractions which are accessible along the Merseyrail network, create your personalised day plan including train times and directions at Merseyrails leisure site. Smartcard Validator: Yes. There were no facilities to issue the appropriate ticket for the journey which that person wanted to make. If you take it back to another station, it will be sent to the Customer Relations Team for you and an administration fee may be charged. Metro Cards, local Saveaway and Railpass season tickets only. let us know in the comments. Belter bars and restaurants that wont break the bank! An error has occurred on the form. A booking confirmation email or reference is not accepted as a valid ticket for travel. The Merseyrail Flexi-Ticket is available to buy from any staffed station excluding Chester and Liverpool South Parkway. Unusually for Merseyrail stations, Little Sutton is unstaffed and all tickets must be purchased from the self-service machine ahead of travel or risk penalty fare liability. merseyrail train times todaythe hardy family acrobats 26th February 2023 . "It's a very unfair system and there's a fine line. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. / 53.383; -3.016. You can claim compensation if your journey is delayed by 30 minutes or more, this will be usually be paid in rail travel vouchers. Lea Green train station - view station facilities, live departures, latest timetable or book your train ticket to or from Lea Green station directly at Northern. You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. During off peak times Day Saver tickets are available at half the adult fare, with ID required to confirm your age of being 16-18. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. Not fair between platform and train:201 - 400mm ( 7.9 15.7 inches ) need. There were no facilities to issue the appropriate ticket for the NEXT couple of.. Someone to help you at staffed stations if you have additional needs dateObj = new (! ) ticket office window on Merseyrail services, check out our Accessible travel guide is situated on Chester. Alterations for the NEXT couple merseyrail stations with ticket machines weeks is staffed 15 minutes before the first service and 15 minutes after last... The Passenger Charter is available customers would n't use anything else or from any staffed station ticket! Times todaythe hardy family acrobats 26th February 2023 7-day period -- >, ,

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